The floor and walls of the box had mold and small flies. I took pictures. I didn't change the room because it was late and we were very tired. Certainly was my worst stay até Ibis.
Toilet seat broken, and one of the lifts did not need the key card for security. A great shame as I love the ibis hotels normally. Our hotel has responded to the review A let down for the Accor group Dear minemanager, Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It is always a pleasure to receive positive feedback.